General Care

• Regular vigorous shaking and brushing the skins with a wire brush will help to maintain and restore the natural soft product appearance.
• Regular vacuuming on medium suction using standard nozzle attachment only. Do not use rotating vacuum head attachment.

Hand Washing

Natural and Ivory coloured products ONLY – we do NOT recommend complete immersion cleaning coloured products.

• Complete immersion clean using warm water at max 38°C/100°F temperature.
• Only use NON ionic mild liquid detergents.
• Do not use non alkaline products.
• Do not use products containing biological enzymes or bleach.

Machine Washing

Natural or Ivory coloured products ONLY – we do NOT recommend machine washing coloured products.

• Machine wash using warm water at max 38°C/100°F temperature.
• Only use NON ionic mild liquid detergents.
• Do not use non alkaline products.
• Do not use products containing biological enzymes or bleach.

Spot Cleaning By Hand

Ivory coloured product ONLY – we do NOT recommend spot cleaning coloured products.

• Spot clean using soft cloth.
• Use warm water at max 38°C/100°F temperature.
• Only use NON ionic mild liquid detergents.
• Do not use non alkaline products.
• Do not use products containing biological enzymes or bleach.
• Clean affected area using moist soft cloth in circular motion, starting on outside of area and working into center, using dry cloth to apply pressure and remove excess moisture.

Dry-cleaning

For coloured products we recommend dry-cleaning ONLY.

• Please use a professional dry-cleaning service.

Drying (LW)

• Products should be line or flat dried only.
• Do not tumble dry.
• Do not force dry.
• Do not dry in direct sunlight.
• Product should be pulled back into original size and shape while damp prior to drying.
• We recommendbrushing using a medium wire pet brush first while product damp and then again when completely dry to encourage the original fluffy appearance.

NOTE: EXCESSIVE HEAT WILL CAUSE HARDENING OF LEATHER AND/OR PRODUCT SHRINKAGE.

Air movement while drying is recommended.